Stay tune for "Month in Life"
Stay tune for the "Week in Life"
Are they going to buy it or not?
Customer Success helps build steps of trust with our PLG customers
7 playbooks to visualize it
5 way to build advocates
The 4 Post-Sales playbook: 1. Offer Advanced* Onboarding 2. Customer Support 3. Feedback Collection 4. Relationship Management
The toolkit I wish I had to help me track these PLG churn metrics
Why you have so many churn??? 😂
Heres how you measure success
Voluntary churn symptoms
PLG learning flywheel