Want Upsell? Improve Retention

Improve Retention

How to handle stakeholder requests?

#productmanagement

How to communicate product-led growth Roadmap to Stakeholders

Tip: Find where PLG & SLG merge...

How to use customer feedback in your PLG product roadmap?

Collect, Organize, Influence, Prioritize

Have 5% churn rate?

Buffer.com has higher than 5% churn

Report Churn to Leadership 📉

The 6 How-to Steps

Do Churn Analysis for PLG

Get in front of the revenue forecasting

5 reasons customers churn

My experience on working around them

40% of PLG Sign-Ups came from Word of Mouth! 🗣️

Product-Led Growth Customer Success: Metrics, Upsells, and Data [with examples]

Customer Success find patterns and patches all the areas in self serve PLG

3 Things I learn from building PLG Paywalls 😰

How I sold 10 PLG customers with 1 paywall 🤑

I used this SaaS pricing and packaging strategy