Heres how you measure success
Voluntary churn symptoms
PLG learning flywheel
YOU! ๐ซต
Here are the 5 ways we did it:
Want upsell? Improve retention to 60% ๐ฏ Upselling to PLG, requires great retention! See Lenny's Newsletter on Retention benchmarks ๐
#productmanagement
Tip: Find where PLG & SLG merge...
Collect, Organize, Influence, Prioritize
Buffer.com has higher than 5% churn
The 6 How-to Steps
Get in front of the revenue forecasting