Growth with Gary
How we went from $0 to $1XX,000 ARR growth in the first year of PLG Launch with a learning flywheel
Is it too much email? Your goal for your PLG customers is to be supportive and meet them where they are.
Showcase your Product-led Growth CAC LTV payback using this heatmap
I used this SaaS pricing and packaging strategy
Customer Success find patterns and patches all the areas in self serve PLG
Are they going to buy it or not?
Customer Success helps build steps of trust with our PLG customers
7 playbooks to visualize it
5 way to build advocates
4 Post-Sales playbook
The toolkit I wish I had to help me track these PLG churn metrics
Why you have so many churn??? 😂
Heres how you measure success
Voluntary churn symptoms
PLG learning flywheel
YOU! 🫵
Here are the 5 ways we did it:
![CAC LTV Payback Ratio Heatmap [Download Template]](https://media.beehiiv.com/cdn-cgi/image/format=auto,width=800,height=421,fit=scale-down,onerror=redirect/uploads/asset/file/44a1862d-a0e4-478c-b87f-038cdd79daef/Screenshot_2024-09-18_at_3.44.16_PM.png)
![Product-Led Growth Customer Success: Metrics, Upsells, and Data [with examples]](https://media.beehiiv.com/cdn-cgi/image/format=auto,width=800,height=421,fit=scale-down,onerror=redirect/uploads/asset/file/2d808428-5d11-4f40-830c-7b44ded8b170/Screenshot_2024-10-04_at_4.40.00_PM.png)
